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Hot Takes 20w
Saw a debate on TikTok about the Gen Z stare in customer service Hot Take: it’s not Gen Z’s fault that previous generational employees would let customers walk all over them. I’m here to help, not be spoken down to.
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Anonymous 20w

The best explanation I’ve heard for the Gen Z stare is it’s the employee trying their hardest not to crash out at the customer for their entitlement and/or inability to listen.

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Anonymous 20w

I haven't seen it be described as only with rude people, which I would totally understand. I've seen it described as a blank expression with a bland tone and lack of ability to even fake caring

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Anonymous replying to -> amethyst_popping_bottles 20w

Exactly and who made this system that customers are allowed to be assholes and employees just have to accept it?

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