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Me: hey my cat died can you please waive the pet fee for next month so I don’t have to pay it Apartment: yeah sure thing Me: hey so i got my lease and there’s a fee, can you remove it so i can pay *no response for days, I have to pay the fee* 1/2
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Anonymous 3w

Me: hey so you said you’d remove it, can I get my money back *4 days later* Apartment: yeah we put the money back onto your portal account Me: no I need that money in my bank account I need that money Apartment: oh we can’t do that because you did pay for it and we can only give you credit Me: I only paid for it because you didn’t remove the fee in the first place and I would have had $150 in late fees Apartment: sorry, it won’t happen next month! But you can’t get your money back

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Anonymous 3w

does your city have a rent board you can file a complaint to

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Anonymous replying to -> #1 3w

I doubt it

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Anonymous replying to -> OP 3w

i’d look into it to see if there’s a tenants union, rent board, or other advocacy group in your area you can talk to

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