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there is nothing NOTHING more frustrating than trying to call somewhere and having to scream ‘representative’ at an AI agent to speak to a real person. like it genuinely makes me want to rip my hair out
upvote 138 downvote

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Anonymous 1d

I work as an interpreter on the phones. I deal with this dozens, sometimes hundreds of times a week. It’s always a fucking hassle…

upvote 13 downvote
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Anonymous 1d

I just constantly say “speak to a human” because I swear a lot of the time the ai is coded to where it thinks it’s also a rep

upvote 7 downvote
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Anonymous 1d

Especially when your schools PUBLIC SAFTEY phone now answers w ai 😀

upvote 5 downvote
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Anonymous replying to -> #2 1d

omg yes. i get calls all the time “i was trying to talk to yall but i kept getting sent to the ai thing” and they take that frustration out on us. like bro if i could shut it off i would but i cant do anything about it😵‍💫

upvote 10 downvote
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Anonymous replying to -> #1 1d

i do that too and always get hit with “i understand you want to talk to a staff member, can i ask what this is regarding so i can see if i can help you?” HELP ME BY CONNECTING ME TO A REAL PERSON ONFG

upvote 9 downvote
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Anonymous replying to -> OP 1d

I usually just repeat it constantly and it gets confused or sum, my biggest pain is trying to get in contact with cvs pharmacy

upvote 11 downvote
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Anonymous replying to -> OP 1d

Seriously!! A lot of my callers have suffered from language deprivation, too, and the AI bullshit just causes them more frustration and confusion and it pisses me off to no end!! 😭

upvote 11 downvote
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Anonymous replying to -> #1 1d

gang i was trying to call the apartment im about to move into. “hi im addie your virtual leasing agent, i understand you want to talk to a real person, tell me whats going on so i can see if i can assist you” BRO I JUST WANNA KNOW WHAT TIME I CAN MOVE IN AND HOW MUCH I OWE LET ME TALK TO A HUMAN GODDAMNIT

upvote 5 downvote
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Anonymous replying to -> #3 1d

the school board would see me about that no bs. thats highly irresponsible

upvote 8 downvote